We process all orders within 7–14 working days as part of our exclusive small-batch production model. This allows us to maintain the highest level of quality and craftsmanship in every piece.

We ship all orders via Royal Mail Tracked & Signed services — a secure, reliable, and fully trackable UK-based carrier.

We offer flat-rate tracked and signed delivery through Royal Mail for all regions.

For UK orders, shipping is £10 and typically arrives within 1–2 working days after dispatch.

For EU orders, shipping is £25 with a delivery window of 3–5 working days.

For international orders outside the EU, shipping is £45 and arrives within 5–7 working days.

All shipping is tracked and signed for, and you’ll receive a tracking number via email once your order has been dispatched.

Yes — we accept returns on full-price UK orders within 14 days of delivery, as long as the item is unworn, unused, in original condition and with all original tags attached.

To request a return, please email support@herelevatedwardrobe.com with your order number and reason for return.

No — unfortunately, we do not accept returns or exchanges on sale items or international orders at this time.

Yes — orders can be cancelled within 24 hours of purchase. Please email us at support@herelevatedwardrobe.com as soon as possible to request a cancellation.

If you are ordering from outside the UK, any customs duties, taxes, or import fees are the responsibility of the customer. These charges are not included in your order total and may vary depending on your country’s regulations.

We work with a variety of manufacturers from around the world, so there is no universal size guide. Instead, each item has its own specific size guide attached to the product images or listed in the description.

We strongly recommend that you:

- Carefully review the Size Guide provided for each individual item

- Read the Size Guidance and Product Description thoroughly

- Reach out to us if you're unsure — we’re happy to help you find the perfect fit.

Our goal is to make sure you feel confident and comfortable with your purchase.

Each item is available only in the sizes stated on the product page. At this time, we do not offer custom sizing or additional sizes beyond what is listed.

We understand how important it is to feel seen and catered to. That’s why we’re actively working with our manufacturers to expand our size range so that more women can confidently shop with us.

Thank you for your patience as we grow — we truly appreciate your support and understanding.